Welcome to the Shinobi Unleashed Support page. Our game is currently in a very early stage of active development. We are working tirelessly to build an incredible experience, but you may encounter bugs, performance issues, or incomplete features. Your patience, feedback, and bug reports are incredibly valuable to this process.
Please check the questions below for answers to common issues before reaching out.
General Questions
Q: What is Shinobi Unleashed?
A: Shinobi Unleashed is an open-world MMORPG where you can create the ultimate shinobi. It can be played as a solo, single-player experience or with thousands of other players in a persistent online world. The game focuses on exploration, deep jutsu mastery, skill-based combat, and a player-driven community with clans and trading.
Q: What platforms is the game available on?
A: Shinobi Unleashed is currently available for PC on Steam. We are in active discussions to bring the game to Xbox consoles in the future.
Q: Is the game free to play?
A: Yes, Shinobi Unleashed is free to play.
Q: What are the minimum system requirements for PC?
A: As the game is still in development and not yet fully optimized, these are subject to change.
However, we are currently targeting the following minimum specs:
• OS: Windows 10
• Processor: Intel Core i5 or equivalent
• Memory: 8 GB RAM
• Graphics: NVIDIA GeForce GTX 970 or equivalent
• Storage: 20 GB available space
Known Issues & Technical Support
Q: Help! I spawned on a mountain and can’t find the main village!
A: This is our most significant known issue. The mountain is an incorrect spawn point. The main “Hidden Village” is on the adjacent island.
• Temporary Solution: You must travel across the ocean floor to reach the main island. Be patient and head towards the largest landmass you can see.
• Crucial Warning: The respawn system is also bugged. If you die on your journey, you will be sent back to the mountain. Please travel carefully! This is our top priority to fix.
Q: The combat feels stiff and difficult. Is this the final version?
A: Absolutely not. The current combat system is a placeholder and we agree that it needs major improvements. A complete combat overhaul is the #1 development priority as soon as our new development hardware is operational. We are committed to creating a fluid, dynamic, and strategic combat experience.
Q: The game is lagging, freezing, or has crashed. What can I do?
A: We appreciate your patience with performance issues during this early phase. Please try these standard steps first:
• Ensure your graphics drivers are up to date.
• Try lowering the in-game graphical settings.
• Restart the game client and your PC.
If the problem persists, it may be a bug. Please report it in our Discord so we can track it.
Still Need Help?
If your question wasn’t answered above, here is the best way to get assistance:
• For Bug Reports & Suggestions: The best and fastest way to help us improve the game is by posting in our official Discord server, using the #bug-reports or #suggestions-ideas channels.
• For Account Issues & Major Problems: For critical issues related to your account, purchases, or other major problems, please email us directly at support@shinobiunleashed.com
• For General Gameplay Questions: Join our Discord community! It’s the best place to ask questions and get help from other players and the development team.
